This Privacy Policy describes how judi365 collects, processes, stores, and protects the personal data of Members and website visitors. We are committed to handling your information with transparency, integrity, and in accordance with applicable data protection principles.
Summary: judi365 collects personal data necessary to operate a licensed online gaming platform — account registration details, transaction records, and identity verification documents. We do not sell your personal data to third parties. Your data is used to provide platform services, comply with regulatory obligations, and keep your account secure.
1.1 This Privacy Policy ("Policy") is published by judi365 ("judi365", "We", "Us", "Our") and applies to all personal data collected through the judi365 website at judi365.asia, the judi365 mobile interface, and all associated services, products, and communications.
1.2 By registering an account, accessing the judi365 platform, or otherwise providing us with your personal data, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
1.3 This Policy should be read in conjunction with the judi365 Terms and Conditions, which govern the broader relationship between you and judi365. In the event of conflict between this Policy and the Terms and Conditions on a matter of data handling, this Policy shall prevail.
1.4 judi365 takes data protection seriously. We process personal data in accordance with applicable international data protection principles and the requirements of our gaming licence, which impose specific obligations on how we collect, verify, and retain Member information.
2.1 Account Registration Data. When you create a judi365 account, we collect: full legal name, date of birth, email address, mobile telephone number, residential address, and preferred username. This information is mandatory for account creation.
2.2 Identity Verification (KYC) Data. In accordance with our licensing obligations and anti-money laundering requirements, we collect copies of government-issued identity documents (Malaysian MyKad, passport, or equivalent), proof of residential address, and where required, proof of payment method ownership. This data is collected during the KYC verification process prior to your first withdrawal.
2.3 Financial Transaction Data. We record all deposits and withdrawals processed through your judi365 account, including: transaction amounts (in MYR), payment method type and partial identifier, transaction timestamps, and processing status. We do not store full payment card numbers; payment method tokenisation is handled by our payment processing partners.
2.4 Gaming Activity Data. We maintain records of all wagering activity on your account, including: sports bets placed on the judi365 Sportsbook, game sessions in the Live Casino and Slots sections, esports bets, bet amounts, outcomes, and session durations. This data is retained for regulatory compliance, responsible gaming monitoring, and dispute resolution purposes.
2.5 Technical and Device Data. When you access judi365, we automatically collect: IP address, browser type and version, operating system, device type, referring URL, pages visited, session duration, and login timestamps. This data is used for security monitoring, fraud detection, and platform analytics.
2.6 Communications Data. If you contact judi365 customer support via live chat or email, we retain records of those communications including the content of messages and any attachments provided. This data is used to resolve your query, improve support quality, and maintain an audit trail of account-related communications.
2.7 Voluntary Data. Certain additional data — such as responsible gaming preferences, self-exclusion elections, deposit limit settings, and marketing communication preferences — is collected only when you actively provide or configure it through your account settings.
3.1 judi365 uses the personal data we collect for the following purposes:
4.1 judi365 processes your personal data on the following legal bases:
5.1 No Sale of Personal Data. judi365 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes.
5.2 Service Providers. We share personal data with carefully selected third-party service providers who assist in operating the judi365 platform, including: payment processing partners (for deposit and withdrawal processing), identity verification providers (for KYC document processing), game platform providers (for delivery of Live Casino, Slots, and Esports Betting products), customer support platform providers, and cloud infrastructure and security providers. All service providers are contractually required to process personal data only as instructed by judi365 and to maintain appropriate security standards.
5.3 Regulatory and Legal Disclosure. judi365 may disclose personal data to regulatory authorities, gaming licence supervisory bodies, financial intelligence units, law enforcement agencies, or courts where required by applicable law, our gaming licence conditions, or a valid legal order.
5.4 Business Transfers. In the event of a merger, acquisition, or sale of all or part of judi365's business, Member personal data may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection commitments.
5.5 Aggregated Data. judi365 may share aggregated, anonymised data — which does not identify individual Members — with business partners, analytics providers, or for industry research purposes.
6.1 judi365 uses cookies and similar tracking technologies on the judi365.asia website to support platform functionality, security, and analytics.
6.2 Strictly Necessary Cookies. These cookies are essential for the operation of the judi365 platform. They enable session management, authentication, security controls, and core platform functionality. These cookies cannot be disabled without significantly impairing platform performance.
6.3 Analytics Cookies. With your consent, judi365 uses analytics cookies to collect aggregated data on how Members use the platform — including pages visited, session duration, and navigation paths. This data is used solely to improve the platform and is not used to identify individual Members.
6.4 Preference Cookies. These cookies remember your platform preferences — such as language settings — to personalise your experience. They are set only with your consent.
6.5 You may manage your cookie preferences through your browser settings. Disabling all cookies may affect the functionality of the judi365 platform. Strictly necessary cookies cannot be disabled via browser settings without disrupting platform access.
7.1 judi365 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods imposed by our regulatory obligations:
7.2 Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with our data disposal procedures.
8.1 judi365 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
8.2 While judi365 takes all reasonable steps to protect your data, no internet transmission or electronic storage system is entirely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying judi365 immediately of any suspected unauthorised access to your account.
9.1 Subject to applicable data protection law and our regulatory obligations, you have the following rights in respect of your personal data held by judi365:
9.2 To exercise any of the above rights, contact judi365 via live chat or email at [email protected]. We will respond to verifiable requests within thirty (30) days. We may request proof of identity before processing data subject requests.
10.1 judi365 is strictly an adult platform. The minimum age requirement for registration and participation is twenty-one (21) years. judi365 does not knowingly collect personal data from persons under twenty-one (21) years of age.
10.2 If judi365 becomes aware that it has collected personal data from a person under twenty-one (21) years of age, that data will be deleted immediately and the associated account closed. If you believe a minor has accessed or registered an account on judi365, please contact our support team immediately.
11.1 As judi365 operates with service providers located in multiple jurisdictions, your personal data may be transferred to and processed in countries outside Malaysia. Where such transfers occur, judi365 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection obligations with receiving parties equivalent to those described in this Policy.
11.2 By using the judi365 platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Malaysia as described in this clause.
12.1 judi365 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to Members via email to the registered address or via a prominent notice on the judi365 platform prior to the changes taking effect.
12.2 The date of the most recent update is displayed at the top of this Policy. Continued use of the judi365 platform following the effective date of any amendment constitutes acceptance of the revised Policy.
13.1 For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by judi365, please contact our data protection team:
13.2 For responsible gaming enquiries including self-exclusion or account restrictions, please visit the Responsible Gaming section of the platform.
Six core commitments behind how judi365 handles your data
judi365 does not sell, rent, or trade Member personal data to any third party for commercial purposes. Your information is used solely to operate your account and deliver platform services.
All data transmitted between your browser and judi365 is protected by SSL/TLS encryption. Sensitive personal data and financial records are encrypted at rest using industry-standard protocols.
Identity verification at judi365 is conducted under international gaming licence requirements — not arbitrarily. KYC data is used strictly for identity confirmation and AML compliance. It is never shared for commercial purposes.
Marketing communications from judi365 are opt-in only. You can withdraw consent and adjust communication preferences from your account settings at any time. Removal from marketing lists takes effect immediately.
You have the right to request a copy of the personal data judi365 holds about you, request corrections, and in applicable circumstances request deletion. Submit requests to our support team and we'll respond within 30 days.
judi365 retains personal data only for as long as required by our regulatory obligations — typically five years for KYC and transaction records. Data is securely deleted or anonymised upon expiry of applicable retention periods.
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